QINGGONG Machinery
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Warranty

Warranty

Quality commitment

The product quality shall be "three guarantees" and "three guarantees" for one year.

Out-of-factory products to achieve high quality and reliability.

In the process of using the product, there are quality problems. After receiving the notification from the user, the product will give a written reply or send the service personnel out of the factory within 24 hours, and make sure that the service personnel do not evacuate the site without troubleshooting.

During the period of "three packages", the supplier is responsible for repairing and replacing the damaged parts due to normal use (except the fragile parts).

The supplier guarantees to provide repair spare parts for the products that are out of the factory. The supplier has a 10 million yuan product Bank of fragile spare parts. It provides spare parts for equipment maintenance and maintenance for domestic and foreign users all the year round.

The company implements "Total Quality Management" and "Quality Forward Law", and implements ISO 9001 system certification.

All the steel plates and profiles required for the products are purchased from famous manufacturers such as Jigang.

As far as possible, the standard parts of various supporting parts are purchased from famous brand manufacturers, such as bearings, motors, reducers, etc.

The PLC machine uses Siemens, Mitsubishi and other world famous brands, and other electrical components are certified by CE products.

Specialized quality supervision teams are set up by design and quality inspectors to ensure product quality.

In-plant load test of key components ensures that early faults are cleared in-plant.

After the equipment is manufactured, the user is notified to carry out the initial acceptance of each functional part, and the factory can be discharged only after the acceptance is qualified.

Design ability

In recent years, our company has carried out extensive technical cooperation with research institutes such as Tsinghua University and Shandong University of Technology by strengthening internal and external contacts. At the same time, we have introduced and absorbed advanced technology from Switzerland+GF+ DISA Company, Russian Amur Casting Machine Factory and German V+S Company, which has made our company reach the international advanced level in product design.

In addition, we have mature experience in cleaning large-scale non-standard equipment and profiles. We developed shot blasting cleaner for Feicheng Cheqiao, Sino-Japanese Joint Venture Xiaosongshan Push Excavator Co., Ltd., Sino-Japanese Joint Venture Hefei Hitachi Excavator Co., Ltd., Jilin Carbon Electrode, etc. After years of production verification, the cleaning effect is good.



Commitment of Duration Responsibility, Control Measures and Implementation Plan



The company will strictly implement the whole contract according to the ISO 9001 standard, and sign the contract. It will form a quality and time limit supervision group with skilled personnel from technical center, comprehensive department, production department, supply center and enterprise management department. It will comprehensively and timely supervise the whole time limit process and ensure the quality and quantity to be completed.
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